Privacy Policy

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for an account – Basic identification details
• Create or edit your portfolio – Professional content and media
• Contact us for support – Communication preferences and history
• Subscribe to our newsletter – Email and content preferences

This information may include:

• Name and email address
• Professional information (job title, company, bio)
• Work experience, education, and skills
• Portfolio projects and case studies
• Profile photos and media files

2.2 Information We Collect Automatically

When you access our service, we automatically collect certain technical and usage information:

• Device information – Browser type, operating system, device model
• Usage data – Pages visited, time spent, features used, click patterns
• Network information – IP address, general geographic location
• Tracking technologies – Cookies, web beacons, and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery & Management

• Provide and maintain our services – Core platform functionality
• Create and manage your account – Authentication and user profiles
• Generate and host your portfolio – Website creation and hosting
• Process transactions – Billing and subscription management

Communication & Support

• Send technical notices – System updates and security alerts
• Provide customer support – Respond to inquiries and resolve issues
• Send marketing communications – Product updates and promotional offers (with consent)

Improvement & Protection

• Analyze usage patterns – Improve user experience and features
• Conduct research – Develop new products and services
• Prevent fraud – Detect and prevent illegal activities
• Enforce our terms – Protect our rights and comply with policies

4. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

Sharing Categories

• With your consent: We may share your portfolio information publicly if you choose to make it public or share it via custom links
• Service providers: We share information with trusted third-party vendors who perform services on our behalf (hosting, analytics, payment processing) under strict confidentiality agreements
• Legal requirements: We may disclose information when required by law, court order, or governmental request
• Business transfers: In connection with any merger, sale, acquisition, or transfer of assets, your information may be transferred to the acquiring entity
• Protection of rights: To protect the rights, property, or safety of Portiqo, our users, or others

5. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it:

• Encryption: Data in transit is encrypted using SSL/TLS protocols
• Access controls: Strict authentication and authorization mechanisms
• Regular security audits: Ongoing monitoring and vulnerability assessments
• Secure infrastructure: Industry-leading cloud hosting with built-in security
• Employee training: Regular security awareness and best practices training

6. Your Privacy Rights and Choices

Depending on your location, you have certain rights regarding your personal information:

Access and Control

• Right to access: Request a copy of the personal information we hold about you
• Right to rectification: Update or correct inaccurate or incomplete information
• Right to erasure: Request deletion of your personal information ("right to be forgotten")
• Right to restriction: Limit how we use your personal information
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing of your personal information for certain purposes
• Right to withdraw consent: Withdraw your consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at privacy@portiqo.app. We will respond within 30 days.

7. Data Retention

We retain your personal information for different periods depending on the type of data and purpose:

• Account data: Retained while your account is active, plus up to 90 days after account closure
• Portfolio content: Retained as long as you maintain your account or until you delete it
• Transaction records: Retained for 7 years as required by tax and accounting laws
• Analytics data: Anonymized after 26 months
• Support communications: Retained for 3 years for quality assurance and training

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete such information.

9. International Data Transfers

Portiqo operates globally, and your information may be transferred to and processed in countries other than your country of residence, including the United States and European Union member states.

When we transfer personal information internationally, we ensure appropriate safeguards are in place:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for transfers to countries with equivalent privacy protections
• Your explicit consent where required

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. For detailed information about our use of cookies, please see our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (to the address associated with your account)
• Display a prominent notice on our website
• Request your consent if required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@portiqo.app
• Support: support@portiqo.app
• Address: [Your Company Address]

We will respond to all legitimate requests within 30 days.